Terms & Conditions
Please read our terms carefully before booking or using our travel and transportation services.
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By booking or using Ammar Travels services, you acknowledge that you have read and agreed to these Terms & Conditions.
1. Our Services
Ammar Travels provides reliable transportation
and travel-related services for individuals,
families, groups and organizations.
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Local Auto & Car Rides
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Airport Pickup & Drop
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Railway Station Pickup & Drop
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Hospital Pickup & Drop
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School Trip Transportation
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City Tour & Sightseeing
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Sharing Taxi Services
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Acting Driver Services
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Customized Travel Services
2. Booking & Confirmation
Customers can make bookings through WhatsApp,
phone calls or other booking methods provided
by Ammar Travels.
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A booking is confirmed only after confirmation
from Ammar Travels.
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Customers must provide accurate pickup,
destination, date and time details.
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Driver and vehicle details may be shared
after confirmation.
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Vehicle availability is subject to the
schedule and operational availability.
3. Fares & Payments
Applicable fares will be communicated before
booking confirmation wherever possible.
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Cash payments
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UPI payments
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Online payments
Toll charges, parking charges, entry fees,
permits and other applicable charges may be
payable separately by the customer.
4. Cancellation Policy
Customers may cancel their booking through
WhatsApp or by contacting Ammar Travels.
Cancellation Notice
Customers are requested to cancel their
booking at least
2 hours
before the scheduled pickup time.
Cancellation charges or refund eligibility,
if applicable, may depend on the booking type
and cancellation time.
5. Pickup & Waiting Time
Customers are requested to be ready at the
agreed pickup location and time.
Delays caused by the customer may result in
additional waiting charges where applicable.
Ammar Travels will make reasonable efforts to
arrive on time. Traffic, weather, road
conditions and unforeseen circumstances may
cause delays.
6. Passenger Safety & Conduct
Customers are expected to maintain safe and
respectful behaviour throughout the journey.
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Follow safety instructions.
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Wear seat belts where provided.
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Do not interfere with the driver.
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Do not engage in abusive or threatening
behaviour.
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Do not carry unlawful items.
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Do not damage or misuse the vehicle.
7. Luggage & Personal Belongings
Customers are responsible for their personal
belongings and luggage during the journey.
Customers are advised to check the vehicle
carefully before leaving.
Oversized or excessive luggage is subject to
available vehicle space.
8. Changes to Booking
Any changes to pickup time, pickup location,
destination, vehicle type or passenger count
should be communicated as early as possible.
Changes are subject to availability and may
result in additional charges.
9. Delays & Unavoidable Circumstances
Ammar Travels will make reasonable efforts to
provide services as scheduled. However, delays
may occur due to circumstances beyond our
reasonable control.
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Traffic congestion
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Road closures
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Severe weather
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Vehicle breakdown
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Accidents
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Government restrictions
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Public disturbances
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Other unforeseen circumstances
10. Customer Information
Information provided during booking may be used
for processing bookings, communicating with
customers, providing driver details, customer
support and maintaining booking records.
Customer information will be handled according
to our Privacy Policy and applicable law.
11. Limitation of Liability
Ammar Travels will take reasonable care in
providing its services. However, to the extent
permitted by applicable law, Ammar Travels
shall not be responsible for indirect or
consequential losses caused by circumstances
beyond its reasonable control.
Nothing in these Terms & Conditions is intended
to exclude any liability that cannot legally
be excluded under applicable law.
12. Right to Refuse Service
Ammar Travels may refuse or discontinue a service
where there is a reasonable concern regarding
safety, unlawful activity, abusive behaviour,
vehicle capacity or violation of these terms.
13. Changes to These Terms
Ammar Travels may update these Terms & Conditions
from time to time. Updated terms will be published
on this website with the applicable effective date.
14. Governing Law
These Terms & Conditions shall be governed by
and interpreted in accordance with the applicable
laws of India.
15. Acceptance of Terms
By booking or using Ammar Travels services,
the customer acknowledges that they have read,
understood and agreed to these Terms & Conditions.
Last Updated: September 2026